Contact Us
What can you expect?
Our About Us Page and What to Expect Document gives details on how our support process works
We encourage you to use the Enquiry Form below on first contact as this gives us the details we need so we can focus on answering your question
Our service is open 9am-5pm Monday-Friday
We will be running a reduced capacity service from 20th December 2024-6th January 2025 and will be closed for the festive period on Christmas Day, Boxing Day and New Years Day (UK Bank Holidays)
For help outside our opening hours, we’ve produced an information sheet containing alternative contact numbers of other organisations that can provide information, support and advice, plus some top tips for managing over Christmas. You can view and download our information sheet here.
Most of our staff work part-time. We will do our best to get back to you as soon as possible and within
5 working days
Submit an Enquiry / Referral
This is our brand new Enquiry form. We have provided some guidance below.
If you have any issues with completing the form, please let us know and we will assist you.
Additional support needs – This dropdown asks if the Parent/Carer has any needs of their own we need to take into account
Additional support needs details – Give further details of the support need and what works best
Main area of need – Select the child/young person’s main need in relation to the query
Current SEN Status – Select where the child/young person is currently at in the SEN education system. If you are not sure then select “To be added later”
Referral / Enquiry details – Explain what information, advice, or support you are requesting
All other fields – should be self explanatory (don’t be afraid to ask for help if needed though!)
- By submitting this form you are confirming that you consent for us to store your details